This location is absolutely hit and miss. One week its great and the next time its awful... So, I am changing my review to.. Eek! Methinks not. I'm a frequent late night eater so... at 1 a.m. when no one else is in the drive-thru at my local McDonald's I figured that I would have a great experience.
My Big-Mac meal was entirely shy of being BIG. I had one slice of hamburger on my sandwich. Which couldn't even be considered a piece of meat. On top of that my sandwich was bogged down with the secret sauce- it was a complete mess. The middle bun was soggy from the excessive amounts of sauce..
My large order of fries couldn't even be considered that. It was filled only half way which is a shame...
Furthermore- service was okay (thestaff was nice..), wait time was long (10+ minutes), and the food quality was subpar (1 out of 10..for the wait time).. I know I can't expect a lot since its fast food but for the most part it would be nice if it would've been done right.
I have gone through here multiple times. When I was dining in, the girl taking our order almost got into a fist fight with a girl she knew that came in. She didn't act professional at all. I have had a lot of problems going through the drive-thru. Sometimes the food is great, but other times it is very try and you can tell it has been sitting out too long. Almost every time I get a drink, the cup is not full and there is soda spilled all over the cup. They don't even bother to clean off the cup or fill it to the top. The soda line is usually approximately 1.5 inches from the top, which is unacceptable in my opinion. Also, when I go through the drive-thru I am always missing something whether it be fries, a straw, napkins, or utensils. Also, most of the time their ice cream machine is down, so it's very hard to order ice cream there. I definitely would not recommend this McDonalds to anybody.
Burnt burgers and nasty toppings. I ordered just a plain meat and cheese quarterpounder and they just scraped off the toppings that they had on it and served it to me. I hate pickles because their taste is so strong. I gave up on the burger and realized that the fries had to be made from something else besides potatoes. I sear they were just hollowed out fried batter in the shape of fries. Nasty, worthless people that work there. Oh and one last thing, very rude when going through the drive through, because apparently I take too long to order when NOBODY else is in the drive through (should of taken it as a hint).
What's the haps!? Went into this McDonalds and their menu is the same as the one by my house! I asked to speak to the manager and inquired as to why he hasn't taken the initiative and spiced up the menu a bit and made his McDonalds stand out and become a shining star in a sea of bland menus that were all the same and he looked at me like he didn't understand. My ideas of installing a brick pizza oven and showing those pizza hut guys a thing or two mcdonalds style were met with blank stares. Obviously this manager was not a visionary, and I told him so, bluntly.
Definitely will not be going back(mostly because I'm banned from this McDonalds now).
Eating at McDonalds is a lot like sleeping with your ex. There is something comforting in the familiarity, it's good while it lasts, but after it's over, there is an overwhelming sense of shame and regret. This is how it is every time I bite into a double cheeseburger and with every sip of Orange Hi-C...which doesn't really taste like the fruit, but accurately tastes like the color. What else can you really say about Mc-E-Dees? At the end of the day, it will break your heart and cause you to gain 20 lbs. Just like that ex.
I don't usually say anything bad about a Delano business, but this is perhaps the saddest McDonald's in the entire chain. It's not uncommon to find every table in the Playplace covered in garbage. Tonight there was a cleaning rag left on one of the tables, indicating that someone started to clean it, sometime... or maybe they just decided to let customers clean their own tables. It really wasn't clear.
The facility is nice. They've remodeled, repeatedly. (Dear store owner: That's not the problem.) Unfortunately, they've added TV's every time, which hasn't really been an improvement.
If you want a burger, go to TJ's. If you want fast food, go to Subway. If you gotta have McD's, go over to the one Broadway or something.